Features
Five things that turn a missed call into a booked job.
Answering the phone is the easy part. What matters is what happens in the ninety seconds after “thanks for calling.”
Feature 01
Smart Call Routing
The agent is the last stop, never the first. You decide exactly when it speaks and when it hands the caller to a human.
- Rings your team, then your on-call number, then the agent
- Triggers on ring count, busy lines, business hours or holidays
- Live transfer to a real person for anything you classify as urgent
- Different rules for daytime overflow and overnight calls
- Works on your existing business number through conditional forwarding
Feature 02
Calendar Integration
A message that says "call them back" is not a booking. The agent puts the appointment on the calendar while the caller is still on the phone.
- Reads real availability instead of guessing at slots
- Respects travel time, service areas, providers and appointment types
- Writes the appointment in with the caller’s details attached
- Sends confirmation and reminder texts so the slot actually holds
- Reschedules and cancellations captured the same way
Feature 03
Lead Qualification
Your best dispatcher or intake specialist asks the same eight questions every time. So does the agent — at 2 AM, on the twentieth call of the day.
- Your intake script, asked in the same order on every call
- Screens out jobs you don’t take and areas you don’t serve
- Captures urgency, budget, insurance and decision-maker details
- Tracks referral source on every single call
- Flags high-value and emergency leads before you read a word
Feature 04
Custom Knowledge Base
It answers like someone who works there, because it is trained on what your business actually does — not on a generic script about "our services."
- Hours, service area, pricing and diagnostic fees
- Brands, equipment, practice areas, insurance plans accepted
- Warranty, financing, membership and policy answers
- Built from your website, price sheet and the questions you field daily
- Says it doesn’t know and takes a message rather than inventing an answer
Feature 05
Text Summary After Every Call
Seconds after the call ends, your phone buzzes with a plain-English recap. No portal to check, no dashboard habit to build.
- Who called, what they need, and what was booked
- Full transcript and recording one tap away
- Routed to the right person — dispatch, office manager, owner
- Emergency alerts sent immediately, not batched
- A running log of every call the agent took, including the ones it couldn’t answer
And the part people forget
It only activates when your team can’t answer.
Nothing here replaces a person. Every feature on this page exists to handle the calls that were already heading to voicemail — which, for most businesses, is a bigger number than anyone wants to look at.
See the routing rulesStop losing the call
Every missed call is a customer calling someone else.
See your own AI voice agent answer a live call, qualify it, and drop the appointment on your calendar. Fifteen minutes, no pressure.